Meet the Team -

Business Owner   Ann Groat Business Owner/ Principal With a strong background of corporate legal negotiations and a past history of customer service management and training management, Ann is well suited to handle all facets of your real estate needs. Ann is consistently recognised as a top performer within the Harcourts organisation and within her market area of Bribie Island and surrounds. Since her beginnings in real estate on Bribie Island, 13 years ago Ann has maintained the highest level of customer service as reflected in ongoing testimonials from her clients. As an owner for the past 4 years of Harcourts Bribie Island Ann has seen the strength of the market on Bribie Island & surrounding locations. The Bribie Island office is a Platinum Award winning office - within the top 5% of all Harcourts offices in Queensland and our sales people were collectively ranked 3rd in Australia for gross income per sales person for the 2007 & 2008year. Ann herself has achieved recognition for $75 million in settled sales, purely within the Harcourts Organisation She offers her clients superb organisational skills and a wealth of knowledge in marketing delivered in a professional, direct and confident manner. Ann's promise to you.... * To treat you with integrity and respect * Market analysis based on fact * Regular direct feedback - both in person and in written weekly reports * To be available whenever you need me * To conduct myself in the most professional manner and achieve the best possible result for you. Email: ann.groat@harcourts.com.au Phone:0419 670 911 www.bribieisland.harcourts.com.au

Manager   Jodie Haidle Division Manager - Rentals DIVISION MANAGER - RENTALS Jodie Haidle A person who provides a high level of service, listens to your needs and makes the management of your property a comfortable, positive experience. Is this the type of property manager you would like to work with? Well, you have found her. Jodie has been in the service industry her entire career. There is not much she doesn’t know about caring for clients and delivering results. Based at Harcourts Bribie Island, Jodie carries a wealth of experience with her, including a Certificate IV in Property Management. Jodie takes pride in keeping up to date with changes to legislation affecting rental properties, landlords and tenants. Jodie and her family have lived in the area for 16 years. Jodie recognises the importance of working with her clients to achieve their goals – and having a comfortable, happy client who enjoys their real estate experience, is her aim. Your most important decision in the successful management of your property is to find the person committed to helping you achieve your goals. If all other things are equal, the final difference is Jodie. Email: bribieislandrentals1@harcourts.com.au Phone:3408 8189 www.brbieisland.harcourts.com.au

Sales Consultants   Linda Ausburn Sales Consultant Linda was born and raised in New South Wales where she spent many happy years in the Central West. Blissfully married since 1977, Linda and her husband Peter, have been lucky enough to watch their children grow up here on Bribie Island; The eldest Emma, has graduated through the local High School and is now proudly serving her country in the Australian Navy. Linda’s second child Robert, is on the verge of leaving school and looks forward to a career in the Armed Forces also. Proud Mum Linda, can also look back on her career so far, with a great deal of satisfaction; many years in Marketing and Client Management preparing her for her current role as Senior Sales Consultant for Harcourts Bribie Island. Having joined the organization over 6 years ago, Linda has excelled in all aspects of Real Estate and has many awards to justify her position: She regularly appears in the Queensland “Top Ten” Sales Consultants and recently forged past the $40 Million of settled Sales! Not only a renowned Sales Consultant, Linda is well known and well recognized as a superior Listing Consultant and has appeared in the “Top Listing Consultants in Queensland” on numerous occasions. Linda’s dedication to and love of her profession is unsurpassed here on Bribie and she revels in her ability to get the job done. If you are looking for experience, knowledge, honesty and results – do not look past Linda! Email: linda.ausburn@harcourts.com.au Phone:0409 151 275 www.lindaausburn.harcourts.com.au

Martin Fitzgerald Sales Consultant Hello! My name is Martin Fitzgerald and although people say I have a very professional attitude towards my work, they also say I'm a good bloke as well. This is a decision I would like you to make for yourselves! This only introduces me on paper. My aim, however, is to meet you in person and hopefully develop a relationship that will assist you with making some of the most important decisions in your life a little less stressful. I have 8 years previous experience in Hospitality Management, the last 2 of those being on the Sunshine Coast. I have now been given the wonderful opportunity to combine my two passions, Real Estate and people. Dealing with people's lifestyles, emotions and financial decisions, that can affect the rest of their lives, is a huge responsibility. Harcourts, one of the most rapidly growing Real Estate companies nationwide, have provided me with the professionalism, extensive training and valuable support necessary to deal with these responsibilities. As a frequent holiday maker from the Brisbane Valley, my love for the area has only grown stronger since my partner, Julie and I made the decision to move here. We believe that living in this area is a luxury and a great place to raise a family. I look forward to utilising my professional background in Hospitality Management, communication skills and the utmost respect that I have for people, to assist me in helping you to obtain this luxury. At the end of the day, I am working for you and I am convinced that together we can make the right decision and then you too could say "Martin's a professional and a good bloke as well!" Email: martin.fitzgerald@harcourts.com.au Phone:0408 069 035 www.bribieisland.harcourts.com.au

Craig Gibson Sales Consultant Bribie Island locals know us as a social couple that have been around forever. For many years Craig worked at the local service station on the island, whilst playing rugby league for the Bribie Warrigals and Entertaining on weekends with his guitar and friends. Whilst Vicki greeted patience at the Islands’ medical centre and later made patrons feel welcome at the Bribie Island Hotel. Others may recognise us from when we successfully owned and managed the original coffee lounge on Bribie..“Madhatters” And there are clients that will remember Craig from the 1st Class service he provided in his Real Estate career when he became actively involved with the Bribie Island market some fifteen years ago. Their interest in the industry was originally sparked when Vicki and Craig built their first dream home at Banksia Beach in 1991 to welcome them as newly weds. In 1997 Craig’s Sales Career was deferred as a growing paternal instinct took hold and the opportunity to tour Australia with Vicki and their two beautiful children Samantha and Bo presented itself. That unique opportunity has left lasting memories and a lifetime of lessons they all benefit from today and will for years to come. Now as a well traveled and proud family, its back to work and the goals remain the same: • To maintain a complete understanding of the local current market and it’s relationship to market cycles, • To convey this to our customers and clients in a friendly approachable manner. • To strive for success, secure trust and ensure repeat business by overwhelming those who have experienced: ”The Team Gibson / Harcourts Factor”. It’s only natural to experience a small amount of apprehension whether you are selling or buying a home. Our aim is to minimise this apprehension by means of communication. We believe that our clients should be treated with the respect they deserve and this ideology should ensure they remain ‘Clients for Life’. Most of our clients look to do repeat business with us and are comfortable referring us to their valued friends and family simply because: ‘We got the job done and our clients actually enjoyed the experience!’ Email: craig.gibson@harcourts.com.au Phone:0439 404 647 www.bribieisland.harcourts.com.au

Bruce Heseltine Sales Consultant Bruce is one of the industry true professionals. After completing his schooling in Brisbane he then went onto university to complete Electrical Engineering and later a Masters Degree. After a number of successful technical roles including a couple of years in the USA working for Bell Laboratories, Bruce then moved into the sales and marketing arena where he gained his passion for providing customer solutions and delivering on his clients often stringent requirements. From here it was a simple progression for Bruce to move into the real estate profession blending this passion for helping people and his love of the property market. Bruce is a fully qualified Real Estate Agent and prides himself in keeping up with market trends and current legislation. He knows both sides of the selling / buying process extremely well have bought and sold a number of his own properties in Brisbane, Sydney and coastal regions. Having a keen interest in the real estate market, Bruce prides himself in supporting the local community and in his spare time is often found attending seminars and training to further his professional development. Above all else, honesty, confidentiality and integrity are words that truly mean something to him. He is also a Qualified Justice of the Peace and well respected in the community. Married to Lee for 23 years, with two sons David, 19 and Luke 15, Bruce is a very proud father. Whilst Luke is in year 10 and not sure as to what future path to follow, David moved to Canberra to join the Australian Defence Force Academy to complete his chosen degree in 2006 for the RAAF. Bruce is an active member of various clubs where he has managed a number of sporting teams over the years. He is also a very keen fisherman and is often found many miles offshore on his days off in search of that elusive snapper. Specialising in the Pacific Harbour Bribie Island area together with his strong negotiating and marketing skills ensures a successful relationship for both sellers and buyers. Bruce is a firm believer in the Harcourts way of consultative real estate, and thus his clients are constantly referring friends and family to him after a positive experience in what can often be a stressful time for many. His goal is to ensure they all remain as his clients for life. Email: bruce.heseltine@harcourts.com.au Phone:0430 350 999 www.bruceheseltine.harcourts.com.au

Trudy Stratford Sales Consultant Trudy’s success in such a competitive industry is directly related to her helpful personal approach in dealing with clients and lifelong passion for real estate. Listening attentively she has the knack of finding that perfect home. Trudy loves selling Real Estate and loves dealing with people. Her friendly and professional manner is supported by sharp negotiating skills and an expertise in the fluctuations of the dynamic real estate market. Trudy knows that for most people, buying or selling their home is one of the major decisions in their lifetime. “I understand the emotions many people feel when buying and selling property. I am always conscious of handling their most valuable asset with ethics, honesty and customer service as a priority”. Trudy has the ability to design the right marketing campaign to convey your property’s attributes to buyers. Your most important decision in a successful real estate transaction is to find a competent consultant committed to work diligently on your behalf and assist you in achieving your goals. Trudy looks forward to working with you whether you are selling or buying property, and can be contacted anytime on 0488 771 160 or 07 3408 8188. “Clients for life though the Finest Service” Email: trudy.stratford@harcourts.com.au Phone:07 3408 8188 bribieisland@harcourts.com.au

Administration   Anthea Grimmond Administration Although fresh to the Harcourt’s Team, Anthea is definitely not fresh to the Island. Having lived on Bribie Island her entire life she knows the area like the back of her hand and is very happy to call it her home. Anthea has a great understanding of customer service having worked as a Receptionist for an Accounting Firm on the island for 5 years. Anthea is more than happy to go that extra mile and is proud to exceed the highest level of commitment to provide the best efficient service to all. Email: anthea.grimmond@harcourts.com.au Phone:07 3408 8188 bribieisland@harcourts.com.au

Kate Groat Rental Assistant Kate joined Harcourts 3 years ago as the Office Administrator with in the Sales Team and has now joined the Property Management team as a Rental Assistant. Kate brings with her a wealth of knowledge in regards to Real Estate procedures, laws & the running of a real estate office in general. Kate has lived on Bribie Island for many years now and knows the area like the back of her hand. With her local knowledge and real estate experience she is sure to have a successful career within the Property Management division. Email: kate.groat@harcourts.com.au Phone:3408 8189 www.bribieisland.harcourts.com.au

Julie Nolan Office Administrator I moved to Bribie Island after visiting with my family in 2003. Once hooked on the pleasant lifestyle and friendly people on Bribie Island there was no going back. We moved the whole family in 2005. If you can't beat them, join them. I joined the Harcourts team in January of 2004 and have enjoyed helping everyone to fulfill their dream of living on Bribie Island. I have thoroughly enjoyed meeting everyone and am looking forward to assisting others to reach their real estate goals. Email: bribieisland@harcourts.com.au Phone:07 3408 8188 www.bribieisland.harcourts.com.au

Lauren Tuza Rental Assistant Lauren joined the Harcourts Team in November 2007. She entered the real estate industry 6 months ago. In this time Lauren has gained knowledge and experience of Residential Property Management and Holiday Letting. In the long term Lauren is aiming to be a fantastic Property Manager, who of course will be trained by the best team! Her outgoing personality and willingness to learn is an invaluable asset to our office. Lauren will be your first point of contact and you will always be greeted with a smile! Email: bribierentals@harcourts.com.au Phone:07 3408 8188 www.bribieisland.harcourts.com.au